With over 40 years working in the food industry we've seen first hand how it's got more and more difficult (and expensive) to run a food business so we set out on a mission to make life simpler (and cheaper if possible)It might fixing a machine, finding something more efficient, getting a better deal on sundries.Whatever it is we want to make life easier so you can concentrate on the things that matter to you and your businessWe've solved 1000s of problems for Butchers, Bakers (not candlestick makers), Restaurants, Pubs, Pet Food Suppliers (or anyone else in the food trade for that matter).
Breakdowns
Servicing
Sourcing Machinery (new & used)
Sourcing Parts
Knife & Plate Sharpening
We support ambitious food businesses with equipment, maintenance, and engineering management but that’s only part of the story.From representing leading European & US manufacturers to managing maintenance programmes, sourcing the right machinery and supplying critical consumables, we act as a multi-functional partner wherever you need us.Our role is simple: reduce downtime, improve performance and ensure every part of your operation works exactly as it should, without spending more than is strictly necessary.
We take full responsibility for keeping your equipment running properly (either all of it or specific machinery).From planned preventative maintenance and compliance checks to stocking critical parts and coordinating repairs, we manage everything behind the scenes.The result is fewer breakdowns, consistent performance and a well-maintained operation, without unnecessary cost or disruption.
Equipment breakdown? We act fast.We diagnose the issue, source the right parts and get you back up and running with minimal disruption.No delays, no guesswork, just a reliable fix that reduces downtime and avoids unnecessary cost.
Need new equipment? We make sure you get it right.We help you specify, source, and supply the right machinery for your operationBased on performance, reliability, and long-term value.No guesswork, no overspending, just the right investment for your business.
Stop overpaying (or paying twice for the wrong choice).We help you make better buying decisions across parts and consumables - balancing cost, quality and lifespan.Most businesses simply don’t have the time to compare options properly, so they either overpay or go too cheap.Using the right consumables doesn’t just improve output, it protects your machinery from unnecessary wear and damage.The result is lower running costs, fewer breakdowns and confidence that you’re spending money in the right places.
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Privacy Policy
At Cibamat, we take your privacy seriously.We’re committed to protecting your personal information and being transparent about how we use it.This policy explains what we collect, why we collect it, and how we keep it safe.📦 What Information We CollectWhen you interact with our site, place an order, or contact us, we may collect:Your name and contact details (email, phone number, shipping/billing address)Purchase history and order detailsAccount information (if you create an account)Communication history (emails, messages, calls)Website usage data (through tools like Shopify and analytics platforms)🛠️ How We Use Your InformationWe use your data to:Process and deliver your ordersRespond to your enquiries or support requestsSend important service emails (order confirmations, shipping updates, etc.)Improve our website and serviceOccasionally send marketing emails —but only if you’ve opted in.🔐 How We Store & Protect Your DataYour data is stored securely on trusted platforms like Shopify and Go High Level. We use encryption, password protection, and other industry-standard security measures to keep it safe.🤝 Sharing Your InformationWe only share your personal data with third parties in the following cases:To process payments and deliver orders (e.g. couriers or finance providers like Kennet Leasing)When required by law or for fraud prevention.When you give us explicit permission to do soWe’ll never sell your data. Ever.🌍 International OrdersWe occasionally ship outside the UK. If you're ordering from abroad, your data may be processed or stored outside your country — but always in line with data protection laws.✉️ Marketing PreferencesYou’re in control. If you’ve signed up to hear from us, you can unsubscribe at any time using the link in our emails — or by contacting us directly at [email protected]🔄 Your RightsYou have the right to:Access the personal data we hold about you. Request corrections or deletions. Withdraw consent for marketing. Lodge a complaint with a data protection authority📞 Contact UsIf you have any questions about this policy or your data, contact:📧 [email protected]📞 020 3488 8364
Terms Of Service
Effective Date: 7/4/25Welcome to Cibamat. By using our website (www.cibamat.co.uk), purchasing our products, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.1. OverviewThis website is operated by Cibamat. Throughout the site, the terms “we,” “us,” and “our” refer to Cibamat. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced here or available by hyperlink.2. Use of Our WebsiteYou agree to use this website for lawful purposes only. You must not use our products or site:For any illegal or unauthorised purposeTo violate any laws in your jurisdictionTo transmit any worms, viruses or harmful codeWe reserve the right to refuse service or terminate your account if you breach these terms.3. Products & ServicesWe sell new and used food processing equipment, spare parts, sundries, and related services. All product descriptions and prices are subject to change without notice. We reserve the right to:Modify or discontinue products without notice.Limit the quantities of any product or serviceRefuse orders that appear to be fraudulent or violate our termsUsed and refurbished items may have visible signs of wear but are tested and sold in working order unless otherwise stated.4. Pricing & PaymentAll prices are listed in GBP and are exclusive of VAT unless otherwise stated. We accept payments through secure gateways. Payment must be received in full before goods are dispatched unless other terms are agreed in writing.5. Warranties & ReturnsPlease refer to our Returns Policy for full details on returns, warranty coverage, and service terms. Machinery is generally non-returnable unless agreed with the manufacturer and may be covered by a parts-only warranty.6. Customer AccountsCustomers can create accounts on our site to track orders and manage information. You are responsible for maintaining the confidentiality of your account and password. We are not liable for any loss or damage from your failure to safeguard login details.7. Intellectual PropertyAll content on this site — including images, product descriptions, logos, and text — is the property of Cibamat or our content providers and may not be reproduced without written permission.8. Third-Party LinksOur website may contain links to third-party websites or tools. We are not responsible for the content or accuracy of these sites and use of them is at your own risk.9. Limitation of LiabilityWe do our best to provide accurate and reliable products and services.However, Cibamat is not liable for:Business losses, profits, or interruptionDamage caused by improper installation or unauthorised repairsAny indirect or incidental damages resulting from product use or site access10. Governing LawThese Terms are governed by the laws of England and Wales. Any disputes will be handled in UK courts.11. Changes to TermsWe may update these Terms of Service at any time. Changes will take effect immediately upon posting to the website. Continued use of our site constitutes your acceptance of the new terms.12. Contact UsQuestions about these Terms?📧[email protected]📞 0203 488 8364
