Cibamat gives you a choice: you can buy our products at competitive prices without needing to purchase a Membership, or you can opt to join the Cibamat Buyers Club and you'll receive significant discounts to products.  

This is subject to these Terms and Conditions and any applicable Specific Membership Terms (as defined below). The Cibamat Buyers Club price for a Product may of course change over time.

HOW DOES YOUR MEMBERSHIP WORK?

If you opt to Join the Cibamat Buyers Club, here's how it works:

  • You can purchase the Buyers Club at the Website checkout like any other Product. From that purchase forward, you will become a Cibamat Buyers Club member (a “Member”).

  • As a Member, you can buy Products at a discounted Members Price (not including other applicable charges, such as shipping charges, installation), subject to any specific terms or restrictions that may apply to your Membership type (the “Specific Membership Terms”).

  • All Member's prices include delivery. If you require installation, training, servicing or any other of our services they are optional extras at an additional cost. Full details will always be given to you in the proposal documents.
  • To make a purchase at the discounted rate, call or email our sales team who will be very happy to help. You can contact them on 0203 488 8364 or sales@cibamat.co.uk
TYPES OF MEMBERSHIP

While our primary Membership model is the Cibamat Buyers Club, we may, in our discretion, also offer certain other Membership types at any one point. 

The offer which is on sale between 10.05.23-midnight 19.05.23 which states that the price on offer is available for life. For the purposes of this offer, life means the lifetime of Cibatum Group Ltd or the member's registered business - whichever ceases trading sooner.

AUTOMATIC RENEWAL TERMS

Memberships will renew automatically upon expiration of the yearly term unless cancelled by you. For further information on how to cancel, please see below.

From time to time, we may offer different Memberships, and the fees and Specific Membership Terms for such Memberships may vary. We sometimes offer other promotional memberships, which are subject to these Terms and Conditions except as otherwise stated in the applicable Membership Terms. Cibamat may at its discretion make goodwill offers as part of its promotional campaigns or promotional discounts from time to time.

CANCELLING YOUR MEMBERSHIP
NEWLY PURCHASED MEMBERSHIPS - OUR 30 DAY MONEY BACK GUARENTEE

You may cancel a newly-purchased Membership and get a full refund at any time within 30 days beginning on the day after you purchased the Membership without having to give a reason, as long as you have not yet placed any orders with us within that time.  If you have placed an order with us, you will not be eligible for a refund.

To cancel contact our Buyers Club team here buyersclub@cibamat.co.uk.

ANNUAL MEMBERSHIPS

Your annual membership can be cancelled by you at any time and will take effect at the end of your current membership term once your notice to terminate has been given. You do not need to give a reason. Additionally, you can also cancel a renewed annual membership within 30 days of your renewal date and the full fee for the renewed year will be refunded to you as long as no purchases have been made within that time

REJOINING FOLLOWING CANCELLATION

If you wish to re-join the Buyer Club following cancellation, this is at our sole discretion. Please be aware that unless otherwise agreed, the price that you originally paid for the Buyers Club membership might not be available and you will have to pay the current rate.

CHANGES TO YOUR MEMBERSHIP TERMS

Where we need to change your terms of Membership or the Specific Membership Terms, we shall notify you by email. If such changes are material, we shall give you the option to cancel your Membership and receive a pro-rota refund for the time remaining on your Membership.