Servicing and Breakdown Cover
We can assist our customers to ensure that the downtime of your machines is minimised through regular service or speedy repair.
Working with our partners we can provide comprehensive service agreements for machinery from retail shops with a few machines through to large factories and customers with more than one site.
We offer 3 options:
Cibamat Planned Preventative Maintenance Contract (CPPM)
Regular service maintenance and care can give you peace of mind, by helping to prevent costly repairs and unnecessary downtime in the event of a breakdown.
As a CPPM customer be assured that you will:
- Automatically become a priority in the event of a breakdown - you will go straight to the top of the list, even if that means we have to bump a customer not on the programme down the list
- Receive regular servicing on your machines - at least 2 a year
- Benefit from discounts on our hourly labour rate, travel charges, spare parts and sundries.
Ad Hoc Service
Some of our customers prefer to take an ad hoc approach to their servicing. Once you have a full service carried out by us, we will remind you just before the anniversary, to ensure you keep the servicing up to date.
Emergency Breakdown Repair
If your machine has broken down, we can arrange its repair by one of our local engineers.
If you require a breakdown repair or an ad hoc service, please click on the link below to complete the form and one of the team will be in contact with you to book an appointment. Please note, without a completed form, we are unable to process your request.